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Unit: Processes in K&B projects

Section: Quality elements

MSFKB3001: Identify processes in kitchen and bathroom projects

Competencies covered

MSFKB3001: Identify processes in kitchen and bathroom projects


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A good quality product is one that meets the customer's expectations and the industry standards that apply to it.

Kitchen and bathroom projects are the same.

Your clients want to know that they're getting an installation that will live up to their requirements and be good value for money.

They'll also expect it to comply with all the relevant regulations, building codes and standards.

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So how do you keep pace with industry developments, new products on the market and customer expectations? The answer is to stay informed and be attuned to your clients' needs.

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In this section, we'll look at some of the main factors involved in maintaining quality.

We'll discuss ways of staying up-to-date with the latest information, getting a good deal with your suppliers, and making sure that your client is happy with the work you've done for them.

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Completing this section

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The assignment for this section is designed to help you find resources that contain the latest information on industry trends, regulations and other details relevant to your work. Have a look at the assignment now to see what you'll need to do to complete it.

Also in the menu bar are links to the lessons for this section:

  • Finding information

  • Supply sources

  • Supply sources

  • Quality inspection.

These lessons will provide you with background information relevant to the assignment.

You should also test your understanding of 'tolerances' in standardised measurements by doing the Just for fun exercises.

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